Returns Policy

At Stranger Tings, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a flexible 30-day return policy from the date of receiving your item.

To be eligible for a return, please ensure that the item is in the same condition as when you received it and in its original packaging. Additionally, please provide the receipt or proof of purchase to facilitate the return process.

To initiate a return, simply contact us at info@stranger-tings.co.uk. Once your return is accepted, we will provide you with a return shipping label and detailed instructions on where and how to send the package. Please note that we cannot accept any items that are sent back without prior approval.

For any inquiries or concerns regarding your return, feel free to reach out to us at info@stranger-tings.co.uk. Our dedicated team will be more than happy to assist you.

Damages and Issues

Upon receiving your order, we kindly ask that you carefully inspect it. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will promptly evaluate the issue and take the necessary steps to make it right.

Exchanges

If you wish to exchange an item, the fastest way to ensure you receive the desired product is to initiate a return for the item you currently have. Once the return is approved and processed, you can make a separate purchase for the new item.

Refunds

Upon receiving and inspecting your returned item, we will notify you regarding the approval status of your refund. If approved, the refund will be automatically processed to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

At Stranger Tings, we value your satisfaction and strive to make the return process as smooth as possible. If you have any further questions or require assistance, please do not hesitate to contact us. Your happiness is our top priority.

Thank you for choosing Stranger Tings. We appreciate your trust in our products and services.